Press Kit
This page is intended as a resource for any journalists, bloggers or writers who are interested in learning about the history, operations, and partners of VroomVroomVroom.
What does VroomVroomVroom do?
VroomVroomVroom compares global car rental deals, assuring customers of the cheapest rates available. We partner with international suppliers to offer vehicles, campervans and motorhomes. Our website offers an efficient, user-friendly booking system, allowing our customers to book a car in under two minutes.
We assist customers in booking vehicles at central city locations, as well as regional depots and airports. It is free for our customers to modify and cancel their reservation, and no credit card is required until they pick up their hire car. Our customer care team is available to assist customers with any questions they may have regarding their rental car. We have staff based in a number of different countries, and therefore we can provide specialist knowledge on a number of different places.
When did VroomVroomVroom begin comparing rental cars?
VroomVroomVroom launched in Australia in 2003, in order to fill a gap in the online travel sector for car rental reservations. Since its inception it has grown to become one of the top online resources for car rental comparison in the country. It was ranked second in Smart Magazine's top fifty fastest growing and innovative companies in Australia.
While our head office remains in Brisbane, VroomVroomVroom has expanded its services to New Zealand, the United Kingdom, Canada and the USA. Vroom has distinguished itself in the North American market as a full-service car rental booking agent providing high quality customer service.
VroomVroomVroom has made over two million bookings, and is always looking for opportunities to take advantage of new technology and further expand.
What is VroomVroomVroom's philosophy?
VroomVroomVroom's success comes from our understanding of our customers, and our ability to innovate and adapt in an ever-changing marketplace. As the competition in our industry has grown we have adjusted and employed new features to our site, such as providing side-by-side comparisons of cars, which is now considered standard.
VroomVroomVroom believes in providing great customer service, and doing whatever we can to assist people who compare and book car rental with us. Our customer care team works hard to assist our customers with any enquiries, provide expert destination knowledge and resolve any issues.
What are the benefits in booking with VroomVroomVroom?
There are many benefits for customers in booking with VroomVroomVroom. Here are just some of the ways we make the booking process as easy and rewarding as possible:
- Lowest price guaranteed -If a customer is able to find a lower price online within three days of making their reservation, VroomVroomVroom will not only refund them the difference in price, we will give them $20 for their trouble provided they proceed with their Vroom reservation.
- Fast booking process - It is very easy to book a cheap rental car on our website in under two minutes. The fastest online booking on the site has been recorded at just 28.5 seconds.
- No hidden fees - All prices quoted include taxes and fees charged by the rental agencies. We also provide you with details of the cost of any optional extras, so there will not be any surprises when you complete the reservation.
- Hassle-free rentals - VroomVroomVroom does not require customers to input their credit card details through the booking process. It will not be needed until the customer picks up their rental car. Vroom also does not charge any fees for modifying or cancelling reservations.
- Real-time pricing - VroomVroomVroom has direct connections to its partners, without relying on secondary sites. Our customers get the best deals available in real time.
- Lots of extras - Our website includes features helpful articles to make our customers travel planning easier. We also feature travel guides to major cities around the world.
Who are our partners?
VroomVroomVroom partners with suppliers around the world to offer our customers the lowest rates, and a high level of customer service. Our international partners include Advantage, Alamo, Avis, Budget, Enterprise, Europcar, E-Z, Fox, Green Motion, Hertz, Holiday Autos, National, Payless, Redspot, Sixt and Thrifty.
Where can I find more information about VroomVroomVroom?
Keep up to date with all of the latest news from VroomVroomVroom by checking out our social media pages below:
VroomVroomVroom on Facebook
VroomVroomVroom on Twitter
VroomVroomVroom on Google+